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Privacy Policy

Effective Date: 22/05/2024

SBR Future Tech (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sbrfuturetech.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Identification Information
  • Name: We collect your first and last name to personalize your experience and for identification purposes.
  • Email Address: Used for communication purposes, including sending updates, newsletters, and marketing materials if you have opted in.
  • Phone Number: To contact you directly for service-related inquiries or updates.
1.2 Professional Information
  • Job Title: Helps us understand your role and tailor our services accordingly.
  • Company Name: Identifies the organization you are associated with.
  • Work Address: Used for sending physical correspondence or for billing purposes.
1.3 Technical Data
  • IP Address: Helps us understand your location for personalization and security purposes.
  • Browser Type and Version: Ensures our website is compatible with the browser you are using.
  • Time Zone Setting: Used to display the correct time settings for events and communications.
  • Browser Plug-In Types and Versions: Helps in providing you with an optimal browsing experience.
  • Operating System and Platform: Ensures compatibility with your system.
  • Other Technology on Devices: Information about the device used to access our services, for security and optimization.
1.4 Usage Data
  • Page Views: Tracks the pages you visit on our website.
  • Navigation Paths: Monitors how you navigate through our website.
  • Service Usage: Details about how you use our services, including the time spent on the site and interaction patterns.
1.5 Marketing and Communications Data
  • Preferences: Your preferences in receiving marketing communications from us.
  • Communication Preferences: Records of your communication preferences, such as opt-ins and opt-outs.

2. How We Collect Information

We use various methods to collect data from and about you, including:

2.1 Direct Interactions
  • Forms: You provide personal data by filling in forms on our website.
  • Correspondence: Data collected when you correspond with us by post, phone, email, or otherwise.
2.2 Automated Technologies or Interactions
  • Cookies: We use cookies to collect data about your browsing actions and patterns.
  • Server Logs: Automatically records data related to your access and use of the services.
  • Web Beacons: Small electronic files used to count users who have visited certain pages or opened an email.
2.3 Third Parties or Publicly Available Sources
  • Public Sources: Information about you that is publicly available, such as on social media profiles.
  • Third-Party Sources: Information from third parties such as partners and service providers who assist us in providing services.

3. How We Use Your Information

We use the information we collect in the following ways:

3.1 To Provide and Improve Our Services
  • Service Delivery: To deliver the services you request.
  • Service Enhancement: To improve and personalize our services.
3.2 To Communicate With You
  • Customer Service: To respond to your inquiries and provide customer support.
  • Updates and Notifications: To provide you with updates and information regarding your use of our services.
3.3 To Analyze and Understand Usage
  • Usage Analysis: To understand how our website and services are used and to make improvements.
  • User Feedback: To gather feedback to improve our offerings.
3.4 To Market Our Services
  • Promotional Communications: To send you marketing communications about products, services, offers, and promotions.
  • Personalized Marketing: To tailor marketing materials to your preferences and interests.
3.5 To Ensure Security
  • Fraud Prevention: To detect and prevent fraudulent activities.
  • Security Monitoring: To monitor and secure our systems against unauthorized access.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy and in the following circumstances:

4.1 Service Providers
  • External Service Providers: We share your data with external service providers who assist us in operating our business and providing our services.
  • Data Processing Agreements: We ensure that service providers handle your data securely and in compliance with our privacy policy.
4.2 Business Transfers
  • Corporate Transactions: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
  • Compliance: We may disclose your personal data to comply with legal obligations, such as court orders or government requests.
  • Protection: To protect our rights, property, and safety, and the rights, property, and safety of our users and others.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. These include:

5.1 Administrative Measures
  • Access Controls: Only authorized personnel have access to personal data.
  • Training: Regular training for employees on data privacy and security practices.
5.2 Technical Measures
  • Encryption: We use encryption to protect personal data during transmission.
  • Firewalls: Implementation of firewalls to prevent unauthorized access.
5.3 Physical Measures
  • Secure Facilities: Our data centers are protected by physical security measures.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 Right to Access
  • Access Request: You have the right to request copies of your personal data.
  • Procedure: We will provide access to your data within one month of your request.
6.2 Right to Rectification
  • Correction Request: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Procedure: We will correct your data within one month of your request.
6.3 Right to Erasure
  • Deletion Request: You have the right to request that we erase your personal data, under certain conditions.
  • Procedure: We will delete your data within one month of your request, where applicable.
6.4 Right to Restrict Processing
  • Restriction Request: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Procedure: We will restrict processing within one month of your request, where applicable.
6.5 Right to Object to Processing
  • Objection Request: You have the right to object to our processing of your personal data, under certain conditions.
  • Procedure: We will review and respond to your objection within one month.
6.6 Right to Data Portability
  • Portability Request: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Procedure: We will transfer your data within one month of your request, where applicable.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7.1 Types of Cookies We Use
  • Necessary Cookies: These cookies are essential for the website to function properly.
  • Preference Cookies: These cookies are used to store your preferences and settings.
  • Statistics Cookies: These cookies help us understand how visitors interact with our website.
  • Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements.
7.2 How to Manage Cookies
  • Browser Settings: You can manage your cookie preferences through your browser settings.
  • Opt-Out Options: Some cookies can be opted out of by visiting the relevant opt-out pages.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new

Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9.1 Notification of Changes
  • Website Notification: Updates to the privacy policy will be posted on our website.
  • Direct Notification: In some cases, we may notify you directly of changes to our privacy policy via email or other communication channels.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Appendix

A. Definitions

  • Personal Data: Any information relating to an identified or identifiable individual.
  • Processing: Any operation or set of operations performed on personal data.
  • Data Subject: The individual to whom personal data relates.
  • Controller: The entity that determines the purposes and means of processing personal data.
  • Processor: The entity that processes personal data on behalf of the controller.
  • Consent: The data subject has given consent to the processing of their personal data for one or more specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract to which the data subject is a party.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.

C. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

C.1 Retention Periods
  • Service Data: Retained for the duration of your relationship with us and for a period thereafter as required by applicable law.
  • Marketing Data: Retained until you opt-out of marketing communications.
  • Legal Data: Retained for the period necessary to comply with our legal obligations and to resolve disputes.
C.2 Disposal of Data

When we no longer need to retain your personal data, we will ensure it is securely deleted or anonymized.

D. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

D.1 Transfer Mechanisms
  • Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission to ensure adequate protection for data transferred outside the EEA.
  • Privacy Shield Framework: For transfers to the United States, we comply with the EU-U.S. Privacy Shield Framework.

E. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection and privacy practices. The DPO’s contact information is as follows:

  • Name: Lakshmi Narayanan S
  • Email: info@sbrfuturetech
  • Phone: +91 96554 66648